Employment Support Orientation
Leads to certification
Direct Support Professional Training

Employment Support Orientation

The Employment Supports Orientation (ESO) program provides basic information Employment Services staff need before working in the field. Courses are comprised of 15-minute lessons. 

Curriculum content

  • Workplace Inclusion 
    This course provides information on workplace inclusion, including   distinguishing between institutional & community-based supported employment;  identify interactions and environments that can disable and individual, and d escribe how diversity impacts teams  
    • Workplace Inclusion
  • Beginning a New Job
    This course provides information on beginning a new job, including  e valuating techniques to create the best possible first impression at work and  identifying strategies for the first day on a new job.  
  • Personalizing Employment
    This course provides information on personalizing employment, including ensure best possible job placement for the person you serve, conducting a job analysis, and designing effective customized employment proposals  
  • Employment Services Introduction
    This course provides information on employment services, including justifying benefits of employment for people with disabilities, describing the vocational rehabilitation employment services model, and defining supported employment .  
  • Development
    This course provides information on development, including partnering with employers and job-seekers and using strategies to network with and educate potential employers.  
  • Discovery
    This course provides information on discovery, including describing how PC planning supports a job-seeker and how to identify strategies for facilitating discovery activities  
  • Empowerment
    This course provides information on empowerment, including describing how to interact with people who have disabilities  an  using person-first language to empower people served.
  • Facilitating Communication
    This course provides information on communication, including identifying barriers and strategies to improve communication and recognizing communication styles, including nonverbal strategies  
  • Behavior Support
    This course provides information on behavioral support, including recognizing what a person-served is communicating through their behavior and identifying ABC’s of the targeted behavior.  
  • Job Coaching
    This course provides information on job coaching, including designing strategies to help people-served to develop and improve skills and how to fade supports over time to increase independence.  
  • Accommodations
    This course provides information on accommodations, including designing strategies to request accommodations from employers in addition to selecting assistive technology to help with independence.  
  • Building Relationships
     This course provides information on building relationships, including strategies that assist people-served build connections  
  • Collaboration
    This course provides information on collaboration, including developing strategies that can improve teamwork.